Professional Design and Build Services Can I order samples before placing a bulk order?
Yes. Catalog samples are ready in 7 to 10 days and ship by express courier.
Can I order samples before placing a bulk order?
Yes. Samples of any catalog item are ready in 7 to 10 days, and custom samples built to your drawings follow the same 7 to 10 day schedule once the design is confirmed. The sample cost is credited back once your bulk order for that model reaches the 50-piece MOQ.
What You Receive
- A finished sample built on the same production line as bulk goods
- Photos and a short video for approval before dispatch
- Swatches for fabric, wood finish and metal color
Shipping Samples
Samples travel by express courier such as DHL or FedEx and normally arrive in 4 to 6 working days. You are also welcome to visit our 42,000 m² factory at No. 18 Lecong Avenue, Shunde District, Foshan to review samples in person and meet our production team. Contact sales@example.com or call +86 757 2888 6001 to start your sample request.
Can I order samples before placing a bulk order?
Samples in 7 to 10 days
How do you ship furniture orders overseas?
Most orders ship by sea from Shenzhen in full or mixed containers, with LCL available for smaller orders.
How do you handle after-sales claims and returns?
Email photos and your order number within 30 days, and our after-sales team replies within 24 hours.
Which trade terms and currencies do you quote in?
We quote FOB Shenzhen by default and CIF on request, in USD or EUR.
Do you offer OEM and ODM customization?
Yes. We build to your drawings or adapt our designs, with private label packaging available.
What is the production lead time for bulk orders?
Bulk production takes 25 to 35 days after deposit and pre-production sample approval.
What payment terms do you accept?
Standard terms are a 30% deposit and the 70% balance against a copy of the bill of lading.
