Professional Design and Build Services What payment terms do you accept?
Standard terms are a 30% deposit and the 70% balance against a copy of the bill of lading.
What payment terms do you accept?
Our standard payment terms are a 30% deposit by T/T to start production and the 70% balance against a copy of the bill of lading. You pay the balance only after the goods have been loaded and shipped, and we release the original documents once payment clears.
Accepted Methods
- T/T bank transfer in USD or EUR
- Irrevocable L/C at sight for orders above USD 30,000
- PayPal or credit card for sample orders only
Repeat and Project Customers
Long-term partners and hotel project clients can discuss milestone payments linked to production and delivery stages. All bank details are stated on our official proforma invoice. To protect you from fraud, please confirm any change of bank account by phone at +86 757 2888 6001 before transferring funds, and never pay to an account sent only by email.
What payment terms do you accept?
30% deposit, 70% against B/L copy
How do you handle after-sales claims and returns?
Email photos and your order number within 30 days, and our after-sales team replies within 24 hours.
How is furniture packed to prevent transit damage?
Every item is wrapped, corner protected and packed in 5-ply export cartons that pass drop testing.
What is the MOQ for Oakline furniture orders?
Our standard MOQ is 50 pieces per model, and you can combine several models in one container.
Do you offer OEM and ODM customization?
Yes. We build to your drawings or adapt our designs, with private label packaging available.
What is the production lead time for bulk orders?
Bulk production takes 25 to 35 days after deposit and pre-production sample approval.
Which trade terms and currencies do you quote in?
We quote FOB Shenzhen by default and CIF on request, in USD or EUR.
